MY Mobility Vision findings of poor and inconsiderate behaviour on public transport is due essentially to unreliable connectivity, overcrowding and poor maintenance and the organisation called upon the Transport Ministry to take action.

The organisation also discovered that educational and cultural gaps compound the issue and there was a need to share mobility ethics and civic responsibility through a series of behaviour modification or integrated educational programs.

My Mobility Vision stated that while stricter penalties for antisocial behaviour on public transport could deter inconsiderate actions, they are not the ultimate solution and the greater emphasis would be on improving public transport services.

However, evidence has been obtained that visible and well-enforced fines could modify commuter’s behaviour, but if these penalties are excessive, it can backfire and foster resentment rather than genuine civic awareness.

Malaysians have lately been venting their frustrations on social media platforms of commuters refusing to give up seats for the elderly, expectant women and people with disabilities on public transport.

These social media netizens voiced their opinion that education and awareness campaigns are the most effective ways to curb uncivilised commuter behaviour with users being asked to play an active role in discouraging inconsiderate behaviour.

-THE MALAYSIA VOICE