Cheras residents rage about districtwide internet failure

by | Sep 7, 2021 | NEWS | 0 comments

Residents in the Cheras District have been raging on their Unifi internet failure on Monday, September 6.

According to the Unifi website, the service disruption was caused by cut wires at Bukit Anggerik, Kuala Lumpur. It was supposed to be fixed by 6 p.m. but got pushed to 2 a.m. on September 7.

However, there is still no internet connection currently in the Cheras district which had left Malaysians upset.

Safuani on Twitter said that there is still no internet connection at her house in Cheras. She pleaded that the issue is fixed quickly as she needs to finish her work or there is a possibility, she may lose her job.

Stainedfate wrote that she could be spending time with productive activities online but the internet company is not owning up to their mistakes.

She was not surprised that the situation was as such and the repairs were taking a neverending.

Internet service has become a basic necessity for Malaysians throughout the Movement Control Order. Students have their home-based learning and employees are working from home.

Former Communications and Multimedia Minister, Datuk Saifuddin Abdullah said that during the MCO, internet access in housing are was congested and slow as internet usage was very high.

He added, “This new issue was a challenge to the ministry as no one expected we would be facing Covid-19. All parties including telecommunications companies had to work hard to improve the situation.”